Commonwealth Bank issued an apology following the restoration of its primary banking application, which experienced an outage on Tuesday evening.
CommBank App down!
The Netbank app's malfunction at approximately 8pm last night left customers infuriated, Users attempting to sign in to the application were unable to reach their profiles.
A notification appeared when attempting to log in, stating that "our services are currently being addressed for a problem."
CommBank issued a statement on Tuesday acknowledging that certain customers might currently be experiencing challenges with a few of our services.
"We are currently conducting a thorough investigation into this matter and we apologize for any inconvenience that may have been caused."
Upset customers have resorted to using social media as a platform to voice their dissatisfaction.
Commonwealth Bank resolved problem.
CBA announced at 12:30am on Wednesday that the problem had been resolved and that "services are now being reinstated".
"We regret any inconvenience experienced by our customers while trying to access certain services this evening" as stated by Australia's biggest bank.
All services such as the CommBank App, NetBank, CommBiz, and CommSec are currently accessible.
Comments
Post a Comment
Your Opinion Matters, Write Comment!